Shipping policy
Shipping Policy
Thank you for shopping with BarrelAndSteam.
We take pride in carefully preparing every handcrafted basket before it begins its journey to your home.
Order Processing
- Orders are processed within 1–3 business days.
- Every order is carefully inspected and securely packaged to ensure it arrives in excellent condition.
- Once your order has shipped, you'll receive a confirmation email with tracking information (where available).
Shipping Time
After processing, delivery typically takes 3–8 business days, depending on your location and local courier services.
Estimated Delivery Time
- Handling Time: 1–3 business days
- Shipping Time: 3–8 business days
- Estimated Total Delivery: 4–11 business days
Please note that delivery times are estimates and may occasionally vary due to holidays, weather conditions, customs processing, or carrier delays.
Order Tracking
Tracking information will be provided by email once your order has been dispatched (where available), allowing you to follow your shipment throughout its journey.
Shipping Address
Please ensure your shipping address is accurate before placing your order. BarrelAndSteam cannot be responsible for delays or lost packages resulting from incorrect shipping information.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
Contact Us
If you have any questions regarding your order, shipping, or our products, our customer support team is always happy to help.
Thank you for choosing BarrelAndSteam. We appreciate your trust and look forward to bringing handcrafted storage solutions and timeless design into your home.